Warranty Policy

EU Legal Guarantee

Under EU law (Directive 2019/771), all goods come with a minimum 2-year legal guarantee. This means the seller must repair, replace, or refund faulty products free of charge.

Warranty Coverage

• Manufacturing defects
• Material defects under normal use

Not Covered

• Normal wear and tear
• Damage from misuse or improper assembly
• Damage from unauthorized modifications

Claim Process

Contact us at [email protected] with your order number, photos/videos of the defect, and a description.